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Clean glass pool fencing and balustrade at an Auckland property

Window Cleaning Auckland FAQs

The questions we get asked most, answered properly.

Everything You Need to Know Before Booking

Whether you are after a one off clean or a regular maintenance schedule, here is how we work. We cover the central suburbs, the eastern bays, the North Shore and the Hibiscus Coast, with no travel fees anywhere in our service area.If your question is not covered here, call or email us and we will answer it straight.

How often should I get my windows cleaned?

For most Auckland homes, every three months keeps the glass consistently clear. If you are near the water anywhere along the eastern bays, Herne Bay or the Hibiscus Coast, salt builds up faster and monthly or quarterly works better. Sheltered inland homes are usually fine twice a year. The honest test is whether you notice the glass. If you do, the interval is too long.

Do I need to be home during the clean?

No. Most of our customers are not home when we clean, and plenty leave a key or a gate code with us. We only need you there if we are cleaning inside and there is no access arranged. We will confirm the day ahead of time, and you will get a message when the job is finished.

What is included in a standard window clean?

Every clean includes exterior and interior glass, frames, sills, tracks and cobweb removal as standard, never as an add on. We use the PureWash water fed pole system outside and a scrubber and squeegee method inside. Quarterly and Monthly maintenance customers also get rain-resist treatment and spider treatment on each visit.

How is your pricing worked out?

Pricing is based on the size of the property, how many storeys it has, how many windows there are, and whether you want interior as well as exterior. Access matters too, since steep sections and tight side paths take longer. We confirm a fixed price before any work starts, so there are no surprises at the end, and there are no travel fees anywhere in our service area.

What happens if it rains after my windows are cleaned?

Clean glass handles rain far better than dirty glass, because there is no dust or salt left for the water to pick up and streak. On top of that, Quarterly and Monthly maintenance customers are covered by our 7 day rain guarantee. If rain spoils the result within a week of the clean, tell us and we will come back and put it right.

How much does window cleaning cost in Auckland?

Most standard residential cleans start from $159, depending on the size of your property, the number of storeys and how many windows need doing. The best way to get an exact number is to request a free quote, and we will confirm the price before any work begins.

Do you charge for travel?

No. There are no travel fees anywhere in our service area, which covers the central suburbs, the eastern bays, the North Shore and the Hibiscus Coast. If you are just outside one of those areas, get in touch and we will let you know.

What is PureWash and how does it work?

PureWash is a water fed pole system that purifies and filters water before it touches your glass. Because the water is pure it dries completely spot free with no chemicals, which makes it safe for timber window frames, leadlight and original heritage joinery. It also reaches up to three storeys from the ground, so ladders stay off your paths and gardens.

Do you clean interior windows as well?

Yes. Interior window cleaning is available on every job and every maintenance schedule, using a scrubber and squeegee to remove dirt, grime and hard water marks for a streak free finish. We protect floors and furniture while we work and put everything back where we found it.

Do you offer spider treatment?

Yes. Our spider treatment is pet safe and gentle on your home, and it gives long lasting protection against spiders and other household insects around frames, eaves and entryways. It is included on Quarterly and Monthly maintenance.

What is a maintenance schedule?

A maintenance schedule books your window cleans on a recurring basis, either Biannual, Quarterly or Monthly, so you never have to remember to call. Quarterly and Monthly also include rain-resist treatment on the glass, spider treatment and the 7 day rain guarantee.

What if I am not happy with the result?

Tell us and we will come back and put it right at no extra cost. That is our satisfaction guarantee, and it applies to every job we do, one off cleans included.

Still deciding? Have a look at ourwindow cleaning servicesor comparemaintenance schedules.

Still Have a Question?

Call, email, or request a free quote and we will take it from there.